Commission for Local Administration in England A commission established by the Local Government Act 1974 to investigate complaints by the public of injustice suffered through maladministration by local authorities and certain other bodies. It consists of the Parliamentary Ombudsman and two Local Government Ombudsmen for the various regions. Certain matters (e.g. decisions affecting the public generally and the conduct of criminal investigations) are outside their competence. Complaints to an Ombudsman must normally be made in writing, either directly or through a member of the local authority concerned. Ombudsmen’s reports are sent to the complainant and the authority concerned and are also made public. Separate arrangements exist for Scotland, Wales, and Northern Ireland. 
https://www.lgo.org.uk/ •Website of the Local Government Ombudsman for England |